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Professional software development services, from WyeTec

Professional Services - Vendor Assessment Services

Many companies are becoming more reliant on specialised IT systems in order to run their business efficiently. Frequently this requires a significant investment in a bespoke system, and contracts are usually put out to tender with a number of development houses.

A problem many managers face as the tenders return is how to decide which offers the best value combined with technical security. The decision is vital, since an error when choosing the supplier can have serious impact on a business.

 

 Vendor assessment

     
Vendor assessment services
   

Identifying key points - features and hidden requirements

A company may not have the IT expertise "in-house" to properly assess the quality of the tenders and it is possible that significant features of the system have been poorly addressed or are even absent completely.

Features that are frequently underspecified are:

  • Backup plans and data safety
  • Disaster recovery plans, and testing of such a plan
  • Compliance with the Data Protection Act
  • Definition and measurement of system reliability
  • Post delivery support services and costs
  • Code Escrow in the event of the suppliers demise
  • Data centre security for externally hosted web based scenarios

Tender and Specification Assessment Services

WyeTec offer independent and impartial advice to help managers make the right decision. We are able to provide services at many levels, and at any stage of the procurement process. For example:

  • Assessment of your tender or specification documents before they are sent to candidate suppliers
  • Assessment of the proposals and quotations provided by the candidate companies
  • Examination of candidate suppliers themselves, including consideration of their working methods, physical infrastructure, internal procedures etc. This may include visits to their premises if required.
  • Critique of the quality of the vendors previous work, if this is available (for example, other web sites or desktop applications from the same supplier)

A Confidential and Impartial Service

Our services in these areas are usually governed by rigid non-disclosure arrangements (NDAs), and we always operate with absolute discretion. It is possible for us to provide services to you, the decision maker, but be invisible to any of your candidate suppliers, if this is appropriate for your situation.

What to do next

Contact us for an informal discussion about your requirements and we will endeavour to help you make the right decisions in choosing your suppliers.

 

     

 

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